Legal
Please read these terms carefully before booking a session or using this website. By proceeding you confirm that you have read, understood, and agree to be bound by them.
Last updated: July 2026
Age restriction: This website and its services are available to individuals aged 18 or over only. If you are under 18, you may not book a session, create an account, or submit personal data through this site. By completing a booking or submitting any form you confirm that you are at least 18 years of age.
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This website is operated by DigiTech Consult Ltd, trading as Consult for Excellence. When these terms refer to "we," "us," or "our," they mean DigiTech Consult Ltd. When they refer to "you" or "your," they mean the individual or business accessing this site or purchasing a consulting session.
You can contact us at info@consultforexcellence.com.
By accessing this website, creating an account, booking a session, or submitting the intake form, you confirm that you have read these terms, that you are aged 18 or over, and that you agree to comply with them in full. If you do not agree with any part of these terms, you must not use this website or purchase any service from us.
These terms apply alongside our Privacy & Cookie Policy, which explains how we handle your personal data.
To keep these terms clear, the following words have specific meanings throughout this document:
To place an Order, you must:
Your Order is only confirmed once payment is successfully processed and a booking confirmation email has been sent to your registered email address. We reserve the right to decline or cancel an Order at our discretion, in which case a full refund will be issued promptly.
You are responsible for submitting your intake form at least 48 hours before your scheduled session. Failure to do so may limit the depth of preparation your consultant can provide, but does not entitle you to a refund or reschedule.
Sessions are conducted remotely via Zoom or Microsoft Teams. You are responsible for ensuring you have a working connection and access to the agreed platform at the scheduled time.
All session fees are charged in Euros (EUR) at the rate applicable to your selected organisation size at the time of booking:
All prices are quoted excluding VAT. VAT may be added to your invoice depending on your location and tax status. If you require a VAT invoice, please contact us at info@consultforexcellence.com with your company name, VAT number, and billing address after booking.
Payment is processed securely via Stripe. We do not store your card details — all payment data is handled directly by Stripe in accordance with PCI DSS standards. By completing payment you authorise us to charge the full session fee to your chosen payment method.
Payment is required in full at the time of booking. We do not offer payment plans, partial payments, or invoicing in advance of payment for standard sessions.
You may reschedule your session free of charge provided you give at least 48 hours' notice before the scheduled start time. Rescheduling requests can be made via your Customer Panel or by emailing info@consultforexcellence.com.
Cancellations made with at least 48 hours' notice will receive a full refund. Cancellations made with less than 48 hours' notice, or failure to attend the session without prior notice, are not eligible for a refund.
We reserve the right to cancel or reschedule a session in exceptional circumstances (illness, emergency, or force majeure). In such cases we will notify you as soon as reasonably possible and offer a full refund or an alternative date at your preference.
We treat all information you share with us — including details provided in the intake form, discussed during the session, or otherwise communicated to us — as strictly confidential. We will not disclose, share, or use your confidential information for any purpose other than delivering the session you have booked, without your explicit prior consent.
We may retain anonymised, aggregated insights derived from our consulting work to improve our services, but in a form that does not identify you or your organisation.
In return, you agree not to record, reproduce, or share the content of your session — including any frameworks, methodologies, or recommendations provided — for commercial purposes, without our prior written permission.
This confidentiality obligation is mutual and does not expire when your session ends. It does not apply to information that is or becomes publicly available through no fault of either party, or that either party is required to disclose by law.
All content on this website — including text, graphics, illustrations, article content, frameworks, and code — is the intellectual property of DigiTech Consult Ltd unless otherwise stated. You may not copy, reproduce, republish, distribute, or commercially exploit any part of this website or its content without our prior written consent.
You are welcome to reference or link to our Insights articles for non-commercial purposes, provided you clearly attribute the content to Consult for Excellence and do not modify it.
Frameworks, tools, or documents shared with you during a consulting session are provided for your own internal business use only. They may not be resold, sub-licensed, or presented as your own work.
You agree to use this website and our services only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of this site. Specifically, you must not:
We reserve the right to restrict or terminate your access to this website and our services immediately and without notice if we reasonably believe you have violated any of these provisions.
When you complete a booking, an account is created in our system linked to your email address. You are responsible for keeping your login credentials confidential and for all activity carried out under your account.
We reserve the right to suspend or permanently close your account at any time, with or without notice, if:
Account suspension does not automatically entitle you to a refund for sessions already paid for, except where the suspension is the result of our own error.
Our consulting sessions provide expert guidance and recommendations based on the information you share with us. The ultimate responsibility for any business decisions made on the basis of that guidance rests with you. We do not guarantee specific business outcomes as a result of our sessions.
To the maximum extent permitted by applicable law, DigiTech Consult Ltd shall not be liable for any indirect, incidental, consequential, or punitive loss arising from your use of this website or our services, including loss of profit, loss of business, or loss of data.
Our total liability to you in connection with any single Order shall not exceed the amount you paid for that Order.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot lawfully be excluded.
These terms are governed by the laws of the Republic of Bulgaria. Any dispute arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the Bulgarian courts, unless you are a consumer resident in another EU member state, in which case you retain the right to bring proceedings in your country of residence.
We may update these terms from time to time to reflect changes in our services, applicable law, or business practices. When we do, we will update the "Last updated" date at the top of this page. Where a change is material, we will take reasonable steps to notify you in advance — for example by email if you have an active account.
If you continue to use this website or our services after updated terms take effect, you will be taken to have accepted them. If you do not agree with a material change, you should stop using our services and contact us to discuss any active booking.
You agree to fully indemnify, defend, and hold harmless DigiTech Consult Ltd, its officers, directors, employees, contractors, affiliates, successors, and assigns from and against any and all claims, demands, actions, proceedings, liabilities, losses, damages, judgments, settlements, penalties, fines, costs, and expenses — including reasonable legal and professional fees — arising directly or indirectly from:
This indemnity survives termination of these terms and any individual booking or account relationship.
We will not be liable for any failure or delay in performing our obligations where that failure or delay is caused by events outside our reasonable control. This includes, without limitation, power failures, internet or telecommunications outages, acts of God, strikes or industrial action, civil unrest, fire, flood, extreme weather, war or armed conflict, epidemic or pandemic, government action or regulation, or failures by third-party service providers (including payment processors, video conferencing platforms, or email delivery services).
If such an event prevents us from delivering a session you have booked, we will notify you as soon as reasonably practicable and offer a full refund or an alternative date at your preference. This clause does not affect your statutory rights.
Consulting sessions are conducted remotely via Zoom or Microsoft Teams, or another agreed video conferencing platform. You are solely responsible for your participation in each session and for ensuring that your use of any platform or tool during the session complies with all applicable laws, regulations, and any third-party terms of service.
Sessions may only be recorded where all participants — including your consultant — have given their explicit prior consent. Recording a session without the knowledge and consent of all parties may be a criminal offence under applicable law and constitutes a serious breach of these terms.
We are not responsible for any recordings, transcripts, notes, or communications made without proper consent. Any notes, summaries, or follow-up materials shared by us after a session are provided for your own internal business use only and are subject to the confidentiality obligations in section 7.
Nothing said or shared during a session constitutes legal, financial, regulatory, or professional advice in a formally regulated sense. You remain solely responsible for all decisions made in reliance on session content.
These terms, together with our Privacy & Cookie Policy and any other policies or documents expressly incorporated by reference, constitute the entire agreement between you and DigiTech Consult Ltd in relation to your use of this website and our services. They supersede all prior discussions, negotiations, representations, understandings, and agreements, whether written or oral.
By accepting these terms you acknowledge that you have not relied on any representation, warranty, statement, or assurance not expressly set out in this document. Nothing in this section limits or excludes liability for fraud or fraudulent misrepresentation.
If you have any questions about these terms, or wish to exercise any right described in them, please contact us at info@consultforexcellence.com.